Testimonials
If you can see the tremendous value of creating a coaching culture in your organisation and you're serious about getting started, we know we can help. But don't just take our word for it!
Our very satisfied customers have plenty to say for themselves:
"The Coaching Skills for High Performance Training Programme has raised the awareness of managers at all levels of the impact that a coaching style of leadership has on motivation, effectiveness and performance. It has given managers the tools and confidence they need to coach individuals and teams in a variety of situations. The programme is a fundamental part of this organisation's journey towards nurturing a coaching culture."
Reg Friddle, Senior Learning and Development Officer, Reading Borough Council
"Coaching is one of our key managerial competencies in the Housing Service. Baxter Associates were employed to deliver core training to managers who also had the opportunity of individual coaching sessions to help develop their skills in a practical way. All staff who participated found the training to be well delivered, tailored to both organisational and individual needs at all levels in the organisation. These skills are now being widely used throughout the service with tangible benefits in service planning and personal development."
Andy Graham, Director of Housing, Merlin Housing Society
"I thoroughly enjoyed the two day Coaching for Results workshop and found it inspiring and practical. Jennifer was an excellent coach and course leader."
Gill Beech, Head of EOTAS and Behaviour Support, South Gloucestershire Council
"Coaching for Results is the first workshop I've attended which has equipped me with the tools and confidence to support my leadership role. It was excellent."
Jo Noots - South Gloucestershire Council
"Brilliant course - really engaging. I came away feeling very positive."
Claire Dingley - South Gloucestershire Council
"An excellent training course delivered by an excellent trainer. I am so pleased I have attended a course where I can actually use what I've been taught to actively improve my style of management and benefit my whole team."
Debbie Butler - South Gloucestershire Council
"Brilliant! This course should be mandatory for all managers. Baxter Associates did a great job of inspiring me and I now feel confident to be able to coach members of my team. Thank you!"
Simon Williams - South Gloucestershire Council
"An inspiring two days which have made me think hard about how I manage my team. The tutor's passion for the subject shone through. A very productive two days."
Helen Egarr - South Gloucestershire Council
"I could recommend the Coaching for Results Workshop for company executives as a 'must do'."
Brian Hillier - Avionic Systems Business Manager - SEA Ltd
"Jennifer presented a thoroughly enjoyable and stimulating course. I felt engaged throughout and learnt continually. The balance of experiential exercises, reflective opportunity and fun exercises was excellent and gave purpose and a sense of achievement to the two days"
Cynthia Goodyear - Reading Borough Council
"The Coaching Skills for High Performance Workshop was very structured but still allowed for flexibility - it was very relevant to work practice - creative, reflective, informative, realistic - excellent!"
Bharti Meisuria - Reading Borough Council
"An excellent and enjoyable 2 days which gave me increased skills, a feeling of empowerment, and greater self-awareness. Colleagues were very supportive and great to work with."
Irene Cameron - Reading Borough Council
"An excellent course which has come at the right time. I can see the potential to use these skills immediately in my role, not only to tackle issues but to enhance my own career development."
Matthew Golledge - Reading Borough Council
"Very helpful, practical course. It feels like a lot of what I learned will stay with me and I'll be able to use the style/techniques immediately in my management role."
Rosanne Turner - Reading Borough Council
"Excellent delivery of coaching skills and delegate participation. Useful not just for work but in all walks of life. Thoroughly enjoyable learning experience!"
Peter Argyle - Reading Borough Council
"Very useful and relevant course with practical aspects that I can take away and use. The opportunity to practise the skills in a 'safe' environment was invaluable".
Wendy May - Reading Borough Council
"Well planned 2 day content. The sessions built up my skills and knowledge which were then put into practice before the next stage which I found helpful. The anecdotes were particularly informative!"
Lyn Harrington - Reading Borough Council
"Excellent mix of learning styles and activities. Very positive - inspiring".
Kate Jahangard - Reading Borough Council
"Jennifer was articulate, professional and approachable in her delivery. She quickly established rapport and kept the group engaged throughout the intense 3-day course. She demonstrated expert knowledge of her subject and was able to communicate this effectively to us, as beginners, by use of a range of relevant examples. Thank you!"
Julie Mansfield - Learning and Development Manager - North Somerset Council
"The Effective People Management Workshop was exceptional. It was pitched at the right level and covered much useful ground. Just a day to think about issues with salient prompts and tips has given many current issues a solution for me."
Philip D G Marshall - Managing Director - Crisp Cowley
"We have thoroughly enjoyed working with you (as our Investors in People Assessor) and have very much appreciated your sharp focus on our business issues. We would not have achieved all that we have without your support and guidance."
Mark Beard - Managing Director - Beard
 "We employed Baxter Associates to strengthen the leadership skills within our management team. The tailored programme, which ran over a 12-month period, has resulted in greatly improved communications and cohesion between our two sites, and enhanced leadership of teams.
Managers have grown in confidence and capability and are much happier to take decisions independently. They are more highly skilled at managing the business and people, and we are finding that changes are being more readily accepted. For me, the highlight of the programme was the 'Get Organised and Achieve More' sessions which had an immediate, beneficial impact.
We are delighted with the quality of the work carried out by Baxter Associates for us, and its effectiveness in terms of results."
Mr RC Self - Managing Director - Whitehall Garden Centre
If this has inspired you to take the first step, then speak to us now on Tel: +44 (0)1985 300877
 Alternatively, download a copy of our FREE Special Report, 'The 6 Biggest Barriers to Creating a Coaching Culture: What Every Organisation Should Know'
You can even listen to a sneak preview right now.
Download the Special Report from our Home Page now.
And these are some comments from individual clients, part of a select number benefitting from our one-to-one coaching sessions:
"I received great benefit from the coaching sessions that Jennifer led with me. The coaching environment allowed me to safely articulate, in an environment divorced of day-to-day working pressures, problems and issues that I was facing in driving a newly formed, young business team forward. The big success of these sessions was that it got me to explore ways and approaches to improve the effectiveness of my team and myself, and then own the mini-action plans and timescales to achieve. It was surprising how quickly I moved matters along after only a few sessions."
Chris Rees, Maritime Director, Systems Engineering and Assessment Ltd.
"The Coaching for Results training, followed up by individual coaching sessions from Jennifer, has helped me to sharpen my skills in managing individuals and teams. I have also used the process to develop focus for my future career path and feel I would not have achieved this without a good coach."
Lynn Collingbourne, Head of Strategy, South Gloucestershire Council
"I was looking for an objective influence on my working life, that would help me take stock of where I was and what I wanted to achieve, Jennifer gave me that.
She provided the framework to analyse my really important goals clearly, listened intelligently and made sure I acted on what we agreed.
The result was a clearer focus on my personal plan and a renewed energy to deliver it."
Gavin Smith, Head of Business Banking - Triodos Bank NV
"Jennifer worked with me to draw up a checklist and an action plan for improvement in the areas I knew I needed to improve on. These provide me with a day-to-day reference point - to keep me on track, together with models for handling situations which I know will be particularly challenging. I know I'm not out of the woods yet - but I certainly know the pathway."
Clare Holloway - Service Improvement Manager - Merlin Housing Society
"The coaching sessions provided a great opportunity for me to take stock of a number of aspects within my life. The sessions, conducted in a thoroughly professional manner, and on a one-to-one basis, proved so helpful in assisting me to focus on what is really important to me both personally and at work.
The sessions were the opportunity to take time off from the treadmill that I was finding myself on. Just a quiet hour or so discussing a structured strategy for dealing with a personal challenge was all that I needed in order to see clarity and the way forward.
Thank you Jennifer."
Philip Rasdale, Senior Manager, Markey Builders (Glos) Ltd.
If this has got you thinking about individual coaching sessions for yourself or particular managers in your organisation, talk it through with us on Tel: +44 (0)1985 300877 to see how we can help or book via our online shop.
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